Private appointments by video call
Online hypnotherapy with Susannah Saunders

Would you like to have hypnotherapy from the comfort of your own home? I help people work on anxiety, overthinking, confidence and unwanted habits through private, one-to-one video sessions.
Hello, I’m Susannah. I’m a qualified clinical hypnotherapist with over 20 years of experience. I take time to understand what you’re going through and what you’d like help with. Sessions are tailored to you, with a focus on feeling calmer, building confidence and changing habits.Hypnotherapy from home
Online hypnotherapy follows the same basic format as a clinic appointment: we talk, agree your goals, then use hypnosis while you listen to my voice. You stay involved and can speak or stop at any time.It can suit busy schedules, parents, people outside London and anyone who finds travel difficult. You need a private room, a reliable connection and a device with a camera and microphone.What we can work on
- Anxiety, overthinking and anxious anticipation
- Stress and difficulty switching off
- Sleep difficulties
- Confidence, self-esteem and public speaking
- Phobias, social anxiety and unwanted habits
Meet Susannah Saunders: Clinical Hypnotherapist in London
Susannah Saunders is a clinical hypnotherapist with over 20 years’ experience, helping clients with anxiety, sleep difficulties, phobias, confidence and unwanted habits.
She founded City Hypnotherapy Centre in London in 2003 and previously worked for two years as an assistant clinical psychologist within NHS Child and Adolescent Mental Health Services. Her qualifications and professional registrations include:
- BSc (Hons) in Psychology
- Senior Qualification in Hypnotherapy Practice (SQHP), General Hypnotherapy Standards Council
- Hypnotherapy Practitioner Diploma (HPD), National Council for Hypnotherapy
- Registered with the General Hypnotherapy Register (GHR). Registration number: 3034
- Registered with the Complementary and Natural Healthcare Council (CNHC). Registration number: CNHC10269
Your appointment
£198Including VAT · approximately 50 minutes
- Individual sessions tailored to you
- Your initial consultation includes hypnosis
- A personalised hypnosis recording included
- Time to discuss your goals and review your progress
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70 Five-Star Google Reviews
Posted on Google![]()
Nikki HoriTrustindex verifies that the original source of the review is Google.
My appointment with susannah has gone very very well, I have now been off the weed habit for over a month now, she has taken away my want to smoke it and some of the issues that go with it when you stop smoking it, I cannot thank this lady enough for giving me a new start, the voice notes that you will get after your appointment help so much, I listen to them every night before bed, now I only need to listen to them every now and then, not once have I wanted to go and get some (w) and it is all down to the appointment I had with susannah, highly recommend if you have the problem that I had, tried to give up myself but always gave in to it, I have a new life now and getting a lot done, sleeping is good and have saved a lot of money not smoking it, thinking more clearly now too, I’m so please as it’s been a habit of mine for many many years, I couldn’t have done this without her help and I’m so grateful, she is there if you need extra help too xPosted on Google![]()
Charlotte SuttonTrustindex verifies that the original source of the review is Google.
I've been working with Susannah for several months to work on my insomnia issues. After a few sessions we discovered I was also mildly depressed and we have been working together to try and fix the issues I was experiencing. In just 6 weeks I've gone from a fragment of myself to an inspired, vibrant person again and I'm so thrilled with the results. Susannah's hypnotherapy sessions are beautiful and she really works with you to become better. Highly recommend her to anyone!Posted on Google![]()
JacquesTrustindex verifies that the original source of the review is Google.
Highly recommended. It is very easy to communicate with Susannah and Susannah transmits positive vibes. Clearly Susannah focus is the well being of her patients. I gave up vaping in one session, no craving and no need to substitute by something else. This helps me to open a new chapter in my life without the servitude of smoking/vaping. 100% success as far as I am concerned. Would turn to Susannah again for what ever my needs are in the future.Posted on Google![]()
Rosie GerhardTrustindex verifies that the original source of the review is Google.
I have been on quite the journey with Susannah. For so many years so many aspects of my life seemed to be causing me anxiety and anger, making me too exhausted to complete simple, everyday tasks, that seemed straightforward to other people. I couldn’t imagine things would improve without months of therapy at least. Working with Susannah however made me understand that it was my perception of my life rather than the events of my life that needed addressing, and this made finding solutions so much more manageable. Right from the first session things started to improve, and as it turned out, in total I needed only five sessions. Susannah has a gift for explaining complex functions of the brain in a super-accessible way, so that I now both understand what was going wrong and have developed strategies to support me in preventing the build-up of stress and anxiety in the future. I cannot think of an area of my life that has not been positively impacted by my time with Susannah and cannot recommend her highly enough.Posted on Google![]()
Freya PibworthTrustindex verifies that the original source of the review is Google.
I just hit one year smoke free and wanted to jump on and give Susannah more praise. I’m so pleased start, to finish and to this day with my experiencePosted on Google![]()
Diahann LatibeaudiereTrustindex verifies that the original source of the review is Google.
I would like to start my review with thanking Susannah. I was sceptical, but went in with an open mind. I had one session of hypnosis to help quit smoking. I was a person that could stop and start but I wanted to quit for good. My session was at the beginning of Feb and so far so good. I feel a lot better health wise also helped motivate me to consistently go to the gym and generally take better care of myself. If your thinking about doing it, go for it, best decision I've made.Posted on Google![]()
Hollie BartonTrustindex verifies that the original source of the review is Google.
I got in touch with Susannah after yet another flight that made me feel sick and traumatised. Living overseas is great until you begin to have a fear or flying which impacts your ability to travel with your husband and also for work. Since spending time with Susannah i have been able to fly a total of 4 times in the last 2 weeks and havent gotten upset or fearful like i used too once - im now able to fly and the worst thing that happens is i get bored!! :) I cant thank Susannah enough for helping me with this fear! Also, and i think no coincidence, i am far calmer in my day to day life. I absolutely never thought id be able to get off of a plane and go in to the office, instead of needing a sleep and a drink to get through it!!! Absolutely changed my life - long may it continue.Posted on Google![]()
STrustindex verifies that the original source of the review is Google.
I'm a 33yo woman. I've struggled most of my life with low mood/depression and anxiety. I came to Susannah looking for help in changing my unhealthy habits and mindset. I can't even tell you exactly what has changed since my 3 hypnotherapy sessions, only that something in me has shifted, I feel better, more content, positive and lighter and I'm making better choices. After the first session it felt like something in my brain moved, for the better. I was really sceptical going in to this, especially as the sessions were online, but it worked. Would definitely recommend Susannah, the sessions aren't cheap but was worth every penny to me.Posted on Google![]()
Jamie MortonTrustindex verifies that the original source of the review is Google.
Can’t recommend Susannah enough! 3 months down and I’ve not touched a vape Or even thought about it. I will be honest, I was sceptical about hypno previously but it’s been such a great experience. My life has changed so positively since that session.Posted on Google![]()
Clare LittleTrustindex verifies that the original source of the review is Google.
I recently had 3 sessions of hypnotherapy with Susannah to help with a fear of flying that had been causing me anxiety, and tainting my experience of travel and holidays for many years. This was my first experience of hypnotherapy, and it was an extremely positive and beneficial one, as I have since been on multiple flights without that old anxiety, and free of the accompanying tension and fear. This is entirely down to Susannah's calming, patient manner and extremely insightful techniques. I can't recommend her services highly enough. Thank you so so much Susannah!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Try my free hypnosis audio
If you would like to hear my voice and try guided relaxation before booking, you can start with my free hypnosis audio.Choose a quiet, safe time when you can relax. Set aside time when you are safely resting and can give the audio your attention.Listen to the free audio
What happens in your session?
1. Talk about your goals
We discuss what you want to change, relevant health information and anything you would like to ask. In later appointments, we review what has changed and what needs more attention.2. Hypnosis tailored to you
I guide you using focused attention, imagery and suggestions linked to your goals. We may rehearse responding more calmly to a situation, changing a habit or approaching something with greater confidence.3. Practice between appointments
Your personalised recording supports the work between sessions. We also discuss manageable steps you can use in daily life.
Getting ready for Zoom
- Choose a private room and comfortable seat
- Keep your device charged and stable
- Check your camera, microphone and internet
- Use headphones if you prefer
- Silence notifications and avoid interruptions
Privacy and personal information
Your joining link is sent privately. Zoom provides encryption, and a private room and secure device help protect your side of the conversation.Your sessions are confidential within the professional boundaries we discuss before treatment, including legal and safeguarding responsibilities.My ICO registration reference is ZB654528. You can search the ICO register using this reference. My privacy policy explains how I handle your personal information.Read my privacy policyIs online hypnotherapy right for you?
We consider your goals, health history, privacy at home and any treatment you already receive. Hypnotherapy can work alongside appropriate healthcare and prescribed treatment.Please mention relevant conditions and medication when enquiring. This helps us plan suitable support and identify any additional care that would be helpful.Appointments are available across the UK. If you live abroad, tell me your country and time zone so we can confirm availability and suitable arrangements.Live sessions or the Sootheful app?
Live sessions give you individual conversation, a tailored approach and a personalised recording. Sootheful is my online hypnotherapy audio app, with recordings you can choose and listen to yourself.Choose live sessions for individual guidance, or explore the app’s recordings to listen independently at a time that suits you.Booking is straightforward
- Send an enquiry or call 07973 896907.
- We discuss your needs and arrange an appointment.
- I send your private Zoom joining details.
- You join from a comfortable, private room.
Online hypnotherapy: frequently asked questions
Practical answers about appointments, qualifications, privacy and getting started.Online hypnotherapy and how it works
What is online hypnotherapy?
Online hypnotherapy is a one-to-one appointment with a hypnotherapist by video call. We talk about your goals, then use hypnosis tailored to you. It is also called remote hypnotherapy, virtual hypnotherapy or Zoom hypnotherapy. You join from a private, comfortable place.Can you be hypnotised over Zoom?
Yes. You can follow my voice, focus your attention and take part in hypnosis over a video call. We check that you can hear me clearly and feel comfortable before starting. You can speak, open your eyes or stop at any point.Does online hypnotherapy work?
Online sessions let you take part in personalised hypnotherapy from home. Research into remote gut-directed hypnotherapy for IBS has reported encouraging results. We agree goals for your sessions and review your progress together, so the approach stays relevant to you.Is online hypnotherapy as effective as meeting in person?
Online appointments include the same core elements: a conversation about your concerns followed by hypnosis tailored to you. A familiar, private setting can make it easier to settle into the session. Research into specific online IBS programmes is encouraging. We can discuss how online appointments would suit your needs.What does hypnosis feel like?
You may feel relaxed, absorbed in your thoughts or focused on my voice. Everyone experiences hypnosis a little differently. I guide you through it at a comfortable pace, and you can tell me how you feel as we go.Will I lose control during hypnosis?
You remain in control throughout. You can move, speak, open your eyes and ask questions at any time. We agree what you want to work on, and I adapt the session to help you feel comfortable.What is solution-focused hypnotherapy?
It means we pay attention to your goals, what is already helping and the changes you want to make. Conversation, imagery and therapeutic suggestions can help you rehearse different responses to familiar situations. We talk about relevant experiences at a pace that feels comfortable for you.What do you mean by working with subconscious habits?
I use subconscious to describe learned expectations and reactions that can feel automatic, such as worrying before a meeting or reaching for a cigarette under pressure. Hypnosis can help you practise alternatives. We explore your own experiences and the situations where you would like to respond differently.Experience, qualifications and choosing a practitioner
Who will conduct my online hypnotherapy sessions?
Your appointments are with me, Susannah Saunders. I am a clinical hypnotherapist with a practice established in 2003. Sessions are tailored to your concerns and goals, and you work with the same practitioner throughout.What qualifications do you hold?
I hold a BSc (Hons) in Psychology, the Senior Qualification in Hypnotherapy Practice (SQHP) from the General Hypnotherapy Standards Council, and the Hypnotherapy Practitioner Diploma (HPD) from the National Council for Hypnotherapy. My About page gives further details of my training and experience.How long have you practised hypnotherapy?
I established my practice in 2003 and have more than 20 years of experience. My work includes anxiety, stress, confidence, sleep difficulties, phobias and unwanted habits. I draw on this experience to tailor sessions to each person’s needs.What is your NHS background?
Before establishing my hypnotherapy practice, I worked for two years as an assistant clinical psychologist within NHS Child and Adolescent Mental Health Services. That experience helped develop my understanding of mental health and working sensitively with people’s concerns.Are you on a professional hypnotherapy register?
I am registered with the General Hypnotherapy Register. You can read my qualifications and professional background on my About page and my Hypnotherapy Directory profile. You are welcome to ask about training, professional standards or the complaints process before booking.How can I check an online hypnotherapist’s credentials?
Look for named qualifications, the awarding organisations, a professional register, relevant experience and clear contact details. Ask about insurance, suitability, confidentiality, fees and complaints. Read independent reviews as well as the practitioner’s website, and check that you feel comfortable discussing your concerns.What is your ICO registration number?
My ICO registration reference is ZB654528. You can use this to find my entry on the ICO’s data protection fee register. My privacy policy explains how I collect, use and protect your personal information. Details of my professional qualifications are on my About page.Where can I read client reviews?
The shared Google reviews section on this page displays feedback about my practice. My Reviews page also includes client videos. You can read about clients’ experiences of working with me for a range of concerns.Appointments, fees and recordings
What happens at the first online appointment?
We discuss what you would like to change, relevant health information and your expectations. I explain the approach and answer your questions. The initial consultation includes hypnosis, so you can experience the work as well as discuss a plan.How long is an online hypnotherapy session?
A standard appointment lasts approximately 50 minutes. Allow a little time beforehand to settle into your room and check your connection. Dedicated stop-smoking and stop-vaping appointments have their own arrangements, which we confirm when you book.How much does online hypnotherapy cost?
Standard individual appointments cost £198 including VAT and include a personalised hypnosis recording. Dedicated stop-smoking and stop-vaping treatments cost £300. The fees and appointments page explains the current options; contact me if you are unsure which appointment you need.How many online sessions will I need?
The number depends on your goals, circumstances and how you respond. Many people have around four to six standard sessions, with the number tailored to their needs. We discuss a plan and review progress together.Is the initial consultation free?
The initial consultation is a paid appointment and includes hypnosis. Standard appointments are £198 including VAT. You can contact me with questions before deciding to book, and you can try the free hypnosis audio linked on this page.Do I receive a personalised hypnosis recording?
Yes. Your standard appointment includes a personalised hypnosis recording to support practice between sessions. This is different from a general-purpose audio. We discuss how to use it and any questions you have about receiving it privately.How should I use my hypnosis recording?
Choose a quiet time at home when you can sit or lie comfortably and give the recording your attention. Regular listening helps you become familiar with the suggestions and continue practising between sessions. Keep hypnosis recordings for times when you are safely resting and free from driving or other responsibilities.How do I book or rearrange an appointment?
Use my contact form or call 07973 896907 to discuss a suitable appointment. I send the Zoom joining details before your session. If you need to rearrange, please give at least 24 hours’ notice; the cancellation policy on my fees page explains when the full fee applies.Getting set up at home
What equipment do I need?
You need a laptop, tablet or phone with a camera and microphone, a reliable internet connection and somewhere comfortable to sit or lie. You can use headphones or your device’s speakers, whichever gives you clear, comfortable sound. Keep your device charged and place it securely.Do I need my own Zoom account?
You can normally join a meeting through the link I send without creating a Zoom account. The joining options depend on your device and browser. Try opening the link before the appointment and let me know if you need help getting connected.Can I use my phone for online hypnotherapy?
Yes. A laptop or tablet may be easier to position, but a phone can work if it is stable, charged and gives clear sound and video. Place it on a stand or secure surface so your hands are free and you can relax comfortably.Where should I sit for my appointment?
Choose a private room with a comfortable chair or sofa and minimal interruptions. Position your camera so I can see you comfortably. Let anyone at home know you need uninterrupted time, silence notifications and have water nearby if you would like it.Can I lie down during hypnosis?
Yes, if it is comfortable and we can maintain useful camera positioning. Sitting comfortably may be better if you tend to fall asleep. We can adjust your position together so you feel comfortable.What happens if the internet connection drops?
We agree a reconnection plan and contact number before starting. If you lose my voice, open your eyes when ready, orient yourself to the room and reconnect or wait for the agreed call. You remain able to open your eyes and return your attention to the room.What if I find it difficult to relax or fall asleep?
Wandering thoughts are common. I guide you gently and help you settle at your own pace. Let me know if you are tired so we can choose a comfortable position that helps you stay awake and involved.Can I have a session while looking after children or travelling?
Arrange a time when you can give the appointment your attention and someone else can handle any care responsibilities. Choose a quiet, private room where you can sit comfortably and focus on the session.Privacy, suitability and practical access
Are online hypnotherapy sessions confidential?
Sessions are confidential within the boundaries explained before treatment, including relevant legal obligations and serious safety or safeguarding concerns. Privacy also depends on your surroundings, so choose somewhere others cannot overhear. My privacy policy gives further information about personal data.Are Zoom hypnotherapy sessions secure?
I send your joining link privately. Zoom provides encryption, but security also depends on settings, devices and how the link is handled. Keep the link private, use an up-to-date device and avoid shared spaces. You can ask about the arrangements before booking.Will my employer be told about my sessions?
Your individually booked sessions are private, within the confidentiality boundaries explained before treatment. If an employer funds sessions, we agree confidentiality and any administrative reporting beforehand. Using your own device in a private room helps you protect your privacy.Can someone else be in the room?
It is usually easier to speak openly when you are alone and undisturbed. If you need a support person, accessibility assistance or someone nearby, please discuss it with me beforehand. We can agree arrangements that respect your comfort, privacy and the purpose of the appointment.Can I have sessions if I live outside London?
Yes. Online appointments are available across the UK, without travelling to London. They can suit people with busy schedules, mobility difficulties or anxiety about travel. We still check that remote appointments are appropriate for your needs and that you have a private place to join.Can I book from outside the UK?
Please tell me your country and time zone when you enquire. I have worked with clients internationally. We can confirm availability in your location and find a suitable appointment time when you enquire.How do we decide whether online hypnotherapy is right for me?
We start by discussing what you would like help with, your health and any care you already receive. This helps us choose an approach that suits you. Where medical assessment or specialist support would be helpful, I will explain this so you can make an informed decision.Can I use hypnotherapy alongside medication or other therapy?
It may be possible, depending on your circumstances. Tell me about existing care and discuss questions with your treating clinician where appropriate. Continue taking medication as prescribed and discuss any changes with your prescribing clinician. We consider how sessions fit your wider support.What online sessions can help with
Can online hypnotherapy help with anxiety and overthinking?
Sessions can focus on repetitive worry, anxious expectations and confidence in situations you find difficult. We agree specific goals and use conversation, imagery and rehearsal tailored to you. My anxiety page explains how we can work towards feeling calmer and more confident in everyday situations.Can I have online hypnotherapy for stress or poor sleep?
Yes. We can work on switching off, bedtime worry, responding to pressure and habits that make rest difficult. Persistent sleep problems or exhaustion also deserve medical advice. My stress and insomnia pages explain the support available alongside appropriate healthcare.Can sessions help with confidence and public speaking?
We can explore fear of judgement, self-critical thoughts and how you anticipate a presentation or conversation. Hypnosis may include practising calmer, more confident responses through imagery and rehearsal. We connect this with realistic steps in the situations you want to handle differently.Can online hypnotherapy help when I find leaving home difficult?
Remote sessions can remove the immediate need to travel for an appointment. We can discuss anxious anticipation and manageable goals, at a pace that feels manageable for you. My agoraphobia page explains this support; appropriate clinical assessment and other treatments may also be important.Do you offer online support to stop smoking or vaping?
Yes. I offer dedicated stop-smoking and stop-vaping treatments at £300, including a personalised hypnosis recording. They focus on your triggers, expectations and reasons for stopping. See the separate smoking and vaping pages for details and contact me to discuss suitability.Is there evidence for online gut-directed hypnotherapy for IBS?
Published research has explored remote gut-directed hypnotherapy for IBS, including a 2019 service evaluation and a 2022 patient-experience study. These used specific programmes and populations. These studies provide useful information about remote treatment for IBS. You can read them using the research links below.How is an online appointment different from the Sootheful app?
An online appointment is a live, one-to-one session with me, with conversation and hypnosis tailored to you. Sootheful is my online hypnotherapy audio app, offering recordings you can choose and listen to yourself. Live appointments offer individual assessment and guidance; the app lets you listen independently at a time that suits you.Can I try a free hypnosis audio before booking?
Yes. Follow the free hypnosis audio link on this page to try listening to my voice and become more familiar with guided relaxation. It is a simple way to get a feel for guided hypnosis before making an enquiry. Listen somewhere safe and quiet.Research and further information
These studies explore remote gut-directed hypnotherapy for IBS. They offer useful information about this particular approach, including treatment outcomes and clients’ experiences. The links below also cover choosing a practitioner and security for video appointments.Would you like to discuss online hypnotherapy?
Tell me what you would like help with and ask any questions before booking.Susannah Saunders · Clinical hypnotherapist · Practising since 2003
